We offer a complete advocacy service on your behalf to ensure the claims process is smooth. There is no need for you to contact the insurer directly, everything is handled in house at Simplex by our claims team.
Simplex offers a 24 hours a day, 7 days a week emergency claims service on 1300 309 237 for all clients where emergency / make-safe assistance is required. Simply call and one of our team will assist.
Alternatively to commence a non-emergency claim or to make an enquiry, call our office within business hours on 1300 309 237 or simply fill in the form on this page and our team will be in touch.
We surveyed all our clients who have made a claim in the past twelve months, 100% of the clients surveyed were satisfied with their experience!
We walk you through the claims process every step of the way, no call centres here, just real people who know insurance.
Click the video below to view one of our satisfied claims customers Belinda Fyffe.